Purpose of use
Purposes of Data Processing
We process personal data to provide services, improve user experience, and comply with legal obligations.
Processing is limited to the purposes described in this policy.
Privacy Policy Overview
This Privacy Policy outlines how we handle personal data collected through our services.
Third-party sharing
Data Sharing with Partners
We share data with trusted partners who assist in providing our services under strict confidentiality agreements.
Third parties receiving data are bound by confidentiality obligations.
Legal basis
Legal Disclosures
We may share personal data with legal authorities when mandated by law or to protect our rights.
Disclosure to authorities occurs only when required by applicable law.
Contact Information
Email
Phone
+966 59 287 2239
Address
3131, شارع جميل العذري, جدة, SA
General inquiries
01
Data Collection Practices
We collect personal data such as names, contact information, and preferences to provide our concierge services effectively.
The categories of data collected depend on how users interact with our services.
02
Sources of Data
We obtain data from user submissions, service usage, and automated systems during interactions with our website.
Data is received directly from users or generated through service interactions.
03
Types of Cookies Used
We use essential cookies for functionality and analytics cookies to improve user experience.
Cookies vary by purpose and may be session-based or persistent.
04
Cookie Management
Cookies can be managed through browser settings, allowing users to control their data collection preferences.
Users may adjust cookie preferences through browser settings at any time.
User Rights
User Rights
Users have rights regarding their personal data, including access, correction, and deletion.
Rights may be subject to legal limitations in certain circumstances.
Requests
Exercising Rights
Requests to exercise rights will be addressed promptly and in accordance with applicable laws.
We respond to verified rights requests within the timeframe required by law.
Data Retention
Data Retention Policy
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy.
Retention periods are reviewed periodically and data is deleted when no longer necessary.
Policy Updates
Policy Updates
We will notify users of significant changes to this policy via our website or direct communication.
Material changes to this policy are communicated through appropriate channels.